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Crown Resorts: Scaling Procurement and Supply Chain for Integrated Hospitality with AI-Driven Simplicity
Elevate Procurement Efficiency and Savings for Crown Resorts in the Hospitality Industry
Challenges
- Fragmented Procurement Processes Leading to Inefficiencies
- Inability to Leverage Data for Better Decision Making
- High Operational Costs Affecting Profit Margins
Solution
- Zycus Procure-to-Pay Platform: Enabled faster, simpler procurement and supply chain transactions for internal teams, suppliers, and stakeholders.
- Data & Insights Enablement: Provided visibility into procurement data to support quicker, more informed decision-making.
- Standardized Procurement Processes: Established a consistent procurement and supply chain foundation that can be easily deployed as Crown Resorts expands organically.
- AI Innovation (Merlin AI – Expansion Path): Positioned procurement to evolve toward AI-driven processes that improve speed, agility, and profitability.
- Scalable Modular Adoption: Enabled Crown Resorts to expand usage across the full P2P suite as business needs grow.
Result
- Reduced Procurement Cycle Time by 40%
- Achieved 15% Cost Savings Across All Inventory
- Enhanced Data-Driven Decision Making with Comprehensive Analytics
Value Metrics
Faster Transactions
Simplified Procurement and Supply Chain Processes
Data-Driven Decisions
Quicker Access to Actionable Information
Standardized Processes
Easily Deployed Across a Growing Casino Footprint
AI-Ready Foundation
Prepared for Smarter, Leaner Operations
Crown Resorts is a premier operator in the hospitality industry, offering luxurious hotels and integrated resorts that define global standards.
Website
( www.crownresorts.com.au )
“Zycus allows us to be faster, leaner, and smarter—and prepares us to introduce AI into our business processes.”
Group General Manager of Procurement
Ben Briggs
Crown Resorts Limited
