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MSU Report: Understanding User Adoption of Procurement Technologies

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Procurement technologies have evolved significantly over the last 15 years, and new applications are constantly being developed. However, the effective adoption and use of enabling procurement technologies (EPTs) is still a “black box” for many companies, and postulated benefits remain elusive.

To address these challenges and to provide insight into the current state of EPT adoption, a two-phase industry study was conducted in 2014 by Michigan State University and Zycus. A total of 144 useable responses were received, enabling us to derive conclusions based on a larger sample.

Read this report to understand the procurement technology adoption landscape.

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Gartner Voice of the Customer” S2P 2025

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