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At Zycus Horizon US 2024, Liliana Gonzalez (Head of Alliances, Microsoft) and Bikash Mohanty (AVP Product Strategy & Solutions Engineering, Zycus) discussed how Generative AI (GenAI) and Merlin AI are revolutionizing procurement by enhancing automation, compliance, and user experience.
Key Takeaways from the Session:
- The Rise of AI in Procurement: AI is no longer a trend but a core part of business and personal workflows, with tools like Copilot becoming indispensable for decision-making.
- Merlin AI: The Future of Procurement in Microsoft Teams: Merlin AI seamlessly integrates with Microsoft Teams, making procurement more intuitive and reducing the need for users to navigate multiple systems.
- User Experience & AI as the New UI: AI-powered conversational interfaces replace traditional form-based applications, making procurement more accessible and efficient.
- AI for Compliance & Governance: AI simplifies compliance by automatically interpreting procurement policies, ensuring purchases align with company regulations.
- Supplier Onboarding & Risk Management: AI-driven automation enhances supplier onboarding, compliance tracking, and risk mitigation by extracting and analyzing data in real time.
- Microsoft’s Responsible AI Framework: Microsoft prioritizes security, privacy, and AI ethics, ensuring that data remains private and is not used for training AI models.
