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At Horizon US 2025, Mark Coolidge, Director of Global Supply Chain at SIRVA Worldwide, shared how Zycus has become a long-term strategic partner in the company’s global procurement transformation journey. Leveraging Zycus’ integrated Source-to-Contract suite, SIRVA reimagined its global operations, driving greater supplier visibility, compliance, and efficiency across diverse markets. Mark highlighted how end-to-end integration connected data, processes, and people to create a unified, intelligent procurement ecosystem. He also emphasized the strength of Zycus’ voice-of-customer innovation model, where collaboration and feedback fuel continuous improvement. Moving beyond traditional automation, SIRVA is now embracing Agentic AI-driven orchestration to achieve smarter, more agile, and insight-led procurement outcomes worldwide.
Key Highlights:
- Leveraging Zycus for supplier management, sourcing, contracting, performance, and spend analytics.
- End-to-end integration connecting procurement data and workflows across global teams.
- Voice-of-customer innovation, shaping Zycus’ platform through client collaboration.
- Transition from automation to Agentic AI-driven orchestration for advanced procurement results.
- A partnership founded on trust, technology, and continuous evolution.
