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Managing tail spend has always been a complex, resource-intensive challenge — high in volume but low in value.
For Tata Play, the solution came through innovation and partnership.
In this exclusive testimonial, Jaswinder Saini, Head of Supply Chain Management – VP at Tata Play, shares how the company leveraged Zycus’ Autonomous Negotiation Agent (ANA) to transform how tail spend is managed, negotiated, and optimized.
From Manual to Autonomous
After a successful seven-year journey on Zycus’ full Source-to-Pay suite, Tata Play took the next leap into Agentic AI.
With ANA, they became the first procurement organization in India to conduct live supplier negotiations powered by AI — achieving early savings and improved efficiency.
ANA now handles the heavy lifting:
- Understanding purchase requests
- Creating RFPs and identifying relevant suppliers
- Conducting multilingual negotiations
- Recommending the best supplier based on data and context
All while keeping human judgment in control — ensuring every negotiation aligns with Tata Play’s values and strategy.
A Smarter Way to Manage Tail Spend
By bringing nearly 50% of purchase orders — the entire tail spend — onto the ANA platform, Tata Play is setting a new benchmark for AI-driven procurement excellence.
With Zycus as its strategic partner, Tata Play is proving that autonomous negotiation isn’t about replacing people — it’s about empowering them to focus on strategy, value, and innovation.
