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Procurement leaders across industries have spoken. See why we feel Zycus is celebrated by its customers for delivering strong user adoption and outstanding overall experience.

Why This Matters 

The Voice of the Customer brings together insights from verified peer reviews of Source-to-Pay (S2P) suites over an 18-month period. Unlike analyst-only evaluations, this report captures real experiences from procurement professionals, giving CPOs and procurement leaders a trusted reference point for technology decisions.

Zycus at a Glance

  • Positioned in the Customers’ Choice quadrant, Vendors placed in the upper-right “Customers’ Choice” quadrant of the “Voice of the Customer” have scores that meet or exceed the market average for both axes.
  • Earned 95% willingness to recommend – based on 67 peer reviews across various industries as of June 2025.
  • Its our view we are rated highly across:
    • Product Capabilities
    • Sales Experience
    • Deployment Experience
    • Support Experience

To us, this recognition demonstrates Zycus’s customer-driven innovation and commitment to enabling procurement excellence.

Inside the Report, We Believe You’ll Discover

  • The vendor landscape: See how 8 eligible vendors are positioned based on peer-driven adoption and experience metrics.
  • Transparent peer ratings: Understand how procurement leaders evaluated vendors across product, support, and deployment.
  • Strict evaluation criteria: Vendors must have:
    •   At least 20+ eligible published reviews, with
    •   15+ ratings for both “Capabilities” and “Support/Delivery,”
    •   Reviews from companies with over $50M and above in revenue,
    •  And an 18-month consideration period ending June 2025.
  •  Why Zycus stands out: Strong adoption, trusted by peers, and positioned as a Customers’ Choice.

Why CPOs Are Downloading This Report

CPOs and procurement executives face growing pressure to drive efficiency, resilience, and value. This peer-based Gartner® report helps decision-makers:

  • Validate investments with direct peer experiences.
  • Compare vendors on usability, adoption, and support.
  • Build a confident procurement roadmap backed by community-driven insights.

Call to Action

Download the Full Report Today

See why Zycus has been named a Customers’ Choice and learn how procurement leaders worldwide rate Source-to-Pay solutions.

Gartner, Voice of the Customer for Source-to-Pay Suites, By Peer Contributors, 29 August 2025 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Peer Insights is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Zycus. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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Speaker:

Tanya Rajesh

Solutions Consultant, Zycus
Tanya is committed to personal growth and continuous improvement, with extensive experience and a strong record of extracurricular achievements. Passionate about innovations that have the potential to create transformative change, she works in the FinTech space as a practitioner of precision selling, helping customers effectively manage their Account Receivables. Her role encompasses delivering product demonstrations to businesses across diverse industries, developing detailed cost–benefit ROI models and business cases, and conducting systematic requirement elicitation and customer qualification through in-depth analysis of client operations.

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