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Last week in Boston, as part of Zycus’ Procurement AI World Tour 2026, we brought together CPOs and senior procurement leaders for an invite-only executive briefing focused on one central question: what does agentic AI mean for procurement in practice? The evening was anchored by the first public presentation of The Hackett Group Agentic AI […]
What Boston Procurement Leaders Revealed About Agentic AI in 2026 Read More »
Walk into almost any procurement function in 2026 and you’ll find the same architectural problem: a sourcing tool from one vendor, a contract system from another, a supplier portal from a third, AP automation from a fourth, and an ERP underneath that doesn’t fully trust any of them. It’s a familiar landscape — and according
The Hidden Cost of Fragmented Procurement Tech: Why 68% of New CPOs Inherit a Mess Read More »
The narrative around agentic AI in procurement has been running ahead of the evidence. Vendors talk about autonomous procurement. Analysts talk about reinventing the function. Executives nod along — and then quietly admit they don’t know where their team actually stands. A new Forrester study commissioned by Zycus surveyed 261 procurement leaders responsible for AI
Agentic AI in Procurement: What 261 CPOs Just Told Forrester Read More »
You just took the CPO seat. Within 90 days, your CFO wants cost wins. Your CEO wants AI strategy. Your team wants direction. And the data you need to make decisions is scattered across seven systems that don’t talk to each other. This is not a hypothetical scenario. It’s the documented reality of new Chief
The First 90 Days as a New CPO: A 2026 Playbook (Backed by Forrester Data) Read More »
For most of its history, procurement has been measured by what it saved. In 2026, that’s no longer enough — and the Chief Procurement Officer who treats cost control as the primary mandate is already behind. A Forrester study commissioned by Zycus surveyed 261 procurement leaders and surfaced something more significant than a list of
From Cost Center to Strategic Engine: The CPO Role in 2026 Read More »
Ask any CFO what frustrates them most about procurement, and the answer is rarely about savings. It’s about speed. Forrester just put a number on it: 67% of Chief Procurement Officers themselves admit that speed of execution is where procurement most falls short of enterprise expectations. That’s not a perception problem. That’s CPOs looking at
Why 67% of CPOs Say Procurement Is Too Slow (And How to Fix It in 2026) Read More »
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